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Seminars and Speaking Topics
One Hour Introduction to Sales Development We offer a one hour introduction to sales. The program is designed to go over the core steps required to be successful at sales. Have Mike come to your organization and motivate your sales force. For information on 4 or 8 hour sales seminars click here! One Hour Introduction to Leadership We offer a one hour Leadership overview. This seminar is designed to make your leaders (current or future) realize that they have the ability to lead! For information on 4 and 8 hour Leadership seminars click here! One Hour Introduction to Strategic Planning The Strategic Planning Processes provide a format for developing a Strategic Plan, taking that strategy through the business planning process and establishing measurable goals. It is a process that involves not only determining where a company is going, but also how it is going to get there. The question then becomes not whether to improve your company's service standard, but how. Excellence in Customer Service pays off on the bottom line by dramatically influencing customer behavior through a dynamic, results-oriented process. Other free topics are available: Many more, contact Mike for information. Michael is a published author and professional speaker in the fields of Quality Management and Supply Chain Management. If your interested in having him speak to your company on these topics contact him for information. Click here to read some of Mike's papers. Mike will be publishing and speaking in October 2003 at the American Society for Qualities Annual Customer Supplier Convention in Anaheim CA. Click here for information on the convention.
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